Wow, that's annoying

I was looking at something on Wired News when I saw an ad for this company called SitePal that lets you create custom avatars to use on your website. You choose how you want the character to look, and then record your voice, and then the character's mouth moves (badly) as if it's speaking what you recorded. I get frustrated when I have to deal with stupid people, and apparently that extends to fake people as well, so I hope this doesn't become the new trend in customer service.